Tenant FAQs

Properties are typically rented on a first-come, first-served basis with a completed application and required fees. We recommend applying as soon as possible to secure a rental.

Move-in costs vary by property. Typically, tenants are required to pay the first month’s rent and a security deposit before moving in.

Applicants must be of legal age to enter into a lease agreement, which is typically 18 years or older.

Yes, security deposits are generally refundable, provided there is no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees. Carpet cleaning may be deducted from the deposit.

Applications can be submitted online. A completed application, application fee, and necessary documentation (such as proof of income/bank information and identification) are required.

Rent payments can be made online through our tenant portal.

Check your lease agreement and contact management before getting a pet. Some properties allow pets with an additional pet deposit or monthly pet rent, while others have restrictions.

Leases require 30‑day written notice before moving out. Check your lease for the required notice period and submit your intent to vacate in writing by the deadline.

The property management company handles routine maintenance and repairs, but tenants may be responsible for damages caused by negligence or misuse. All maintenance requests should be submitted promptly through the appropriate channels.